- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 14 days of delivery for a full refund, minus the cost of shipping the product to you, and a 15% restocking fee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond promptly with instructions for how to return items from your order.
Please note that used or opened items cannot be returned.
We currently ship within the lower 48 United States only. The lower 48 states will receive free ground shipping on their orders, and orders below $100 will incur a flat $9.99 shipping cost. Orders shipping outside of the lower 48 states cannot currently be processed, but will be soon. Shipping shipping takes approximately 1-7 business days, depending on the destination within the United States. We do sometimes ship from multiple warehouses within the USA to lower shipping times, allowing us to get your order to you faster.